Refund policy
Customized Turbo Manifolds and Car Parts
At TDO Performance, our products are custom-made to your specifications. Due to the personalized nature of our manufacturing process, we cannot offer refunds once production has started. However, we do provide a grace period for order cancellations or changes.
Order Cancellation or Change
Grace Period: You may cancel or change your order within 7 days from the date of purchase. If you wish to cancel or change your order, please contact us within this period.
Post-Grace Period: After the 7-day grace period, cancellations and refunds are not possible.
How to Cancel or Change Your Order
To cancel or change your order within the grace period, please contact our customer service team at [contact information] with your order number and details of the change or reason for cancellation. We will process and confirm your request via email.
Refunds and Fees
Refunds due to cancellations within the grace period will be issued minus any credit card processing fees.
Exceptions
If there is an error on our part (e.g., incorrect specifications or defective parts), we will work with you to correct the issue.
Contact Us
For questions about our refund policy or assistance with your order, please contact us at (860)882-7630 or email tdoperformance@gmail.com
Thank you for choosing TDO Performance. We appreciate your understanding and support.